ASSOCIATIONS

Telephone and Internet
* Trunk Redundancy provided by 2 Phone Carriers
* VOIP Technology
* 24 Hr Priority Tier Support
* Full T1 Internet for remote access, data transmission and support access.
* Internet redundancy provided by 2 providers
* Full Watch guard Network Intrusion Monitoring

Facilities
* Call Center Overhaul, latest technologies, all new wiring.
* Equipment room professionally engineered
* Employee ergonomics and work environment design
* 24 Hr Video Monitoring of Facilities, internal and external
* Un-interruptible Power Supplies on ALL Servers/Workstations
* Generator with a 2nd mobile generator for back up

Server/Systems Technology
* 100% Dell Servers and Dell Desktops
* Contractual Priority Support on all Servers, Desktops and Software
* Redundant/Spare Options for all Servers and Desktops
* Raid Mirrored Disks on all Servers
* XML Images (backup) created daily and or multiple times daily
* Hot spares on essential components
* Replacement spares on non-essential hardware
* Servers and Systems remotely Monitored and Managed